Cancellation policy
Dear customers,
We are delighted that you are interested in our events and cooking courses and would like to purchase a ticket from us.
In order to offer you and all other participants the best possible experience, we would like to draw your attention to our ticket conditions:
1. binding booking, no refunds or postponement: By purchasing a ticket, your booking is binding. Please understand that a refund or postponement to another date is not possible in the event of non-participation due to the waiting list and the organization of goods. 2. transfer of the ticket: If you are unable to attend the booked event or course for personal or health reasons, you have the option of transferring your ticket to another person.
Please inform us of the transfer in good time so that we can note the change in our system. Please do not hesitate to contact us if you have any further questions. Yours sincerely
Your mizu-san Team